Privacy Policy for Digital Community Hub

Effective Date: 15 April 2025
Website: https://digitalcommunityhub.com

1. Introduction

At Digital Community Hub (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage with our services.

2. Information We Collect

We may collect and process the following types of personal data:

• Contact information (name, email address, phone number)
• Account details (username, preferences)
• Usage data (pages visited, time spent, navigation paths)
• Technical data (IP address, browser type, operating system, device information)
• Communication data (feedback, queries, or messages you send to us)

3. How We Use Your Data

We use your personal information to:

• Provide and manage access to our platform
• Personalise your experience
• Communicate with you about updates, offers, and news (with your consent)
• Monitor website performance and improve our services
• Ensure the security and integrity of our platform
• Comply with legal and regulatory obligations

4. Legal Bases for Processing

We process your data based on one or more of the following:

• Your consent
• The need to perform a contract
• Our legitimate interests
• Legal obligations

5. Data Sharing

We do not sell your personal data. However, we may share your information with:

• Service providers and partners who support our operations
• Legal authorities where required by law
• Successors in the event of a business merger or acquisition

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.

7. Cookies

We use cookies and similar technologies to enhance your browsing experience. For more information, see our Cookie Policy.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to processing or request restriction
• Withdraw consent at any time (where applicable)
• Lodge a complaint with the ICO (UK) or relevant authority
• To exercise your rights, please contact us at [email protected].

9. Data Security

We implement appropriate technical and organisational measures to secure your personal data and protect it from unauthorised access, alteration, or loss.

10. International Transfers

If we transfer your data outside the UK or EEA, we will ensure adequate protection is in place, such as Standard Contractual Clauses or equivalent safeguards.

11. Updates to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top of the page. We encourage you to review this policy regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Digital Community Hub
Email: [email protected]
Website: https://digitalcommunityhub.com